Reference

How goaloo99 Handles Your Personal Data

Your account data — including the details you use to connect via DANA, OVO, or GoPay — stays under our protection and is never passed to third parties for marketing without your knowledge.

Account data kept secureDANA, OVO, GoPay wallet info handled carefullyYour right to request data accessClear retention periodsContact path for privacy queries

Explore the Lobby Read FAQ

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply security measures at the account level and during every transaction — whether that's a GoPay top-up or a withdrawal back to your OVO wallet. Cookies keep your session active without forcing a fresh login each visit. Data retention is not open-ended: we review stored records regularly and remove what is no longer needed. Your privacy rights are real and actionable — not buried in fine print.

Secure Data Storage Account details, including linked e-wallet references for DANA, OVO and GoPay, are stored using encryption. Access is restricted to authorised systems only, not open to general staff.

Cookie Control We use session cookies to maintain your login state across the lobby and game rooms. You can adjust cookie preferences through your browser settings at any time without losing your account.

Data Retention Policy We hold your personal data only while your account is active and for as long as applicable obligations require. Once that period ends, data is deleted or anonymised on a scheduled basis.

Your Right to Request Changes You can ask us to correct inaccurate data, restrict how we use it, or request full deletion. Submit your request through live chat, email or the account help portal listed on this page.

What We Collect and Why It Matters

goaloo99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the information needed to verify your identity and process your transactions — this includes your name, contact details, and the e-wallet identifiers linked to DANA, OVO, or GoPay. We also collect device and session data when you access the

1
lobby from your phone or browser, which helps us detect unusual login patterns and keep your account safe. Payment transaction records are retained as required for financial reconciliation and fraud prevention. Cookies and similar tracking tools are used to remember your session state, so returning to
2
the lobby on a different device picks up smoothly. We do not sell your personal data. Sharing with third-party processors — such as payment infrastructure providers — happens only to the extent needed to complete your transactions and is governed by data-processing agreements. Access to and
3
availability of our services depends on local law and eligible regions in Indonesia. Players in Jakarta who contact our support team can request a copy of the personal data we hold at any time. We keep your data only as long as your account is active
4
or as required by applicable obligations — once retention periods expire, data is deleted or anonymised.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct, or delete the data tied to your goaloo99 account — including payment identifiers for DANA, OVO, or GoPay — our support team is available to handle those requests directly. We aim to acknowledge privacy queries promptly and resolve them within a reasonable timeframe. Use any of the channels below to get started.

Live Chat Start a live chat session from the account menu. Describe your data request clearly and our team will log it and follow up with next steps.

Email Support Send your privacy request by email with your registered account name. We use this channel for detailed data-access or deletion requests that need a written record.

Account Help Portal Log in and navigate to account settings to submit a privacy request form. This path links your request directly to your verified account profile.

Privacy Questions We Get Asked Most

Below are the questions about data rights and privacy that come up most often from accounts in Indonesia. If yours isn't covered here, reach out through the support channels above — we handle data requests directly, not through automated scripts.

We collect your name, contact information, and the e-wallet identifiers you use — such as your DANA or OVO account reference — along with device and session data needed to secure your login.

Transaction references are retained for financial reconciliation and fraud prevention purposes. We do not store full wallet credentials beyond what is needed to process and verify each payment.

Yes. Submit a data-access request through live chat or email with your registered account name. We will confirm receipt and provide a response within a reasonable timeframe as required.

Log in, head to the account help portal, and submit a deletion request — or contact us by email. We will process it in line with our retention obligations and confirm once it is complete.

Only with processors who help run core functions — such as payment infrastructure for DANA, OVO and GoPay. These parties operate under data-processing agreements. We do not sell personal data.

Session cookies keep your lobby state active across devices. You can disable them in your browser, but some account features may not work fully. Your data rights are unaffected by cookie preferences.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal LiveLive Blackjack Gold InfoAndar Bahar Live

How goaloo99 Handles Your Personal Data

Data Handling, Cookies and Account Security

Reach Us About Your Privacy Rights

Privacy Questions We Get Asked Most

01 What personal data does goaloo99 collect when I register?

02 Is my DANA, OVO or GoPay payment information stored after a transaction?

03 Can I request a copy of the data goaloo99 holds on my account?

04 How do I ask for my account data to be deleted?

05 Does goaloo99 share my data with third parties?

06 How do cookies affect my account and can I turn them off?

Privacy Policy

Related pages

Related pages